Kindipaws Shipping Policy

At Kindipaws, we’re excited to get your order to you quickly—and we’re proud to offer FREE shipping on all orders!

Processing Time

  • Orders ship within 1–3 business days after you place them
  • During holiday or peak seasons, processing may take up to 7 business days
  • Once your order is handed to the carrier, it's considered dispatched and on the way

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Estimated Delivery Times

Delivery depends on your location, but most orders arrive within:

🇺🇸 USA: 7–15 business days

🇨🇦 Canada: 7–15 business days

🇬🇧 UK: 7–15 business days

🇦🇺 Australia: 7–15 business days

🌎 Worldwide: 10–20 business days

Note: Holidays, peak seasons, and customs delays can extend these timeframes.

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Order Changes & Address Accuracy

  • Double-check your shipping details at checkout!

  • Email hello@kindipaws.com within 24 hours if you need a change

  • After 24 hours, your order may already be processing and changes are not guaranteed

  • Orders with invalid or unverified addresses may be delayed or canceled if we don’t receive confirmation

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Delays & Delivery Issues

While we do everything we can to ship quickly, some things are outside our control:

  • Courier delays, weather events or transit disruptions

  • Customs holds for international shipments

We’ll keep you updated, but exact delivery dates cannot be guaranteed.

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Lost or Stolen Packages

Once your package is with the courier, it’s out of our hands—but we’ll still help you!

  • Contact your courier to file a claim

  • Email hello@kindipaws.com, and we’ll assist with updates or next steps

  • In some cases, we may offer a replacement depending on the situation

Tip: Make sure your shipping address is safe and secure to prevent theft.

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Policy Updates

We may update this Shipping Policy anytime. By purchasing from Kindipaws, you agree to the most current version.

If you have questions about shipping or tracking your order, our team is here to help at hello@kindipaws.com.